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Can you tell me how to use this product?
No, our products are strictly for research purposes and are not intended for human/animal consumption or therapeutic use. They are manufactured and sold solely for research purposes. We do not support or endorse the use of our peptides for human or animal clinical trials, diagnosis, treatment, or any other medical applications.
How do I reconstitute the product?
We do not give reconstitution instructions as every researchers needs are different.
Which shipping service do you utilize for product delivery?
All orders are shipped via USPS.
What does lyophilized mean?
“Lyophilized” refers to a process called freeze-drying. In this process, a substance, such as a peptide, is frozen and then subjected to a vacuum environment. This causes the frozen water (ice) within the substance to sublime directly from solid to vapor, effectively removing moisture from the material without causing it to melt.
The result is a dry, stable product with a longer shelf life compared to its original form. Lyophilized products are often more stable during storage and transportation, making them convenient for research applications. To research lyophilized products, they are typically reconstituted.
How can I ensure the quality of your products?
We provide Certificates of Analysis (CoA), High-Performance Liquid Chromatography (HPLC), and Mass Spectrometry (MS) reports for all our products. These documents are accessible on the respective product pages.
Do you accept returns?
Due to the nature of our products, we do not accept returns unless the package is damaged or lost during transit.
What constitutes a research peptide?
A research peptide is a compound primarily employed for scientific exploration, experimental investigations, or analytical endeavors within laboratory environments. These peptides are meticulously synthesized or manufactured to meet the specific requirements of researchers and are not intended for human consumption or therapeutic applications.
I’ve provided incorrect shipping information for my order. How can I rectify this?
Simply email us at [email protected] with your order number, and we’ll promptly update the shipping details for you. In the event the shipment has already been dispatched, we’ll arrange for reshipment upon receipt of the returned package.
What is the best way to store the products?
All our peptides maintain stability at room temperature for about a year. However, upon reconstitution, we advise refrigerating them for optimal storage conditions.
Do you offer international shipping?
No, currently we only ship within the USA.